You can set up a promo code, for free or paid orders, to track where an order came from. This feature uses our Order channel feature to automatically set a specified order channel on an order.

1. Set up your promo code

2. Add the "Set order channel" promotion action

If you want to use an order channel not listed in the dropdown, create one first via Order settings > Order channels

3. Tracking results

Stats can be tracked in both the Order Settings > Order Channels, as well as from Orders directly.

From orders

  • Under Columns, ensure the Order Channel column is visible
  • You can use the filter panel on the right to search for orders with a particular order channel
  • You can export orders to excel, and then calculate your own summary totals

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