A PDF design will need to be setup in order to send scannable tickets to your customers.

From the event page, you will see a blue banner if you haven't set up the design yet. Click "Set up" to begin.

Next you see a screen with two design options.

The custom style will let you have maximum control over the design, but you will need a graphic designer.

The standard style can be created without a designer, and looks very similar to an Apple wallet ticket.

Standard style

Red arrows have been drawn to illustrate which settings affect what.

Simply choose a banner image, pick colors, and click Update preview. The right side will refresh with a sample, along with a link to download a real sample.

Custom style

Our clients have created stunning tickets using the custom design feature. This is how it works:

  • Give the template to your designer, and instruct them to not design anything inside of the grey box. 
  • Upload the new design, and our software will automatically render in the attendee details and scannable barcode into the grey box as tickets are issued. Note: the grey box is not rendered in the final ticket.
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